Backup exec for windows servers fails to detect the tape drive. Where do i download the newest driver pack for tape drives. School me in tape drive backups and backup exec 12. Uninstalling backup exec options from the local backup exec server. The current library firmware version is listed below. Get toplevel tape backup support for popular modern windows software. Installing symantec tape device drivers by running tapeinst. This process will replace any missing or corrupted files and registry keys and a complete reconfiguration. We want to lay this old girl to bed, but they need their data back and that is on a tape backup done on there with symantec backupexec 11.
If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is not available, and tapeinst. Or you may be able to move the current hardware to another server to see if the same behavior is seen. How to install and uninstall tape device drivers using. Dec 24, 2018 hp c7438a driver download answered on aug 24, posted on jun 11, be the first to answer. Select the type of installation typical by default custom installation method allows more user control over various settings. This utility is located on the veritas backup exec tm cdrom and is copied to the hard disk during installation of backup exec. Have you tested the device with window ntbackup, stop backup exec services and remove veritas drivers. Verbatim from the admin guide symantec kernelmode tape drivers and tapeinst.
Download windows library driver windows server 2012 r2 device driver for scalar i3 tape library. The driver available from microsoft update is acceptable, but the hpe tape driver provides better support for all the features of users new tape drive. Starting from april 17th, 2020, our account password requirements are changing for nonbroadcom users. If you are using symantec backupexec you should use the device driver that came with your software backup package. Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it acronis products cannot access tape drives if there is symantecs backup exec installed knowledge base. Automatically back up all your important files from your computer to your storage device. Backing up databases and files to the same tape in separate.
Ejecting media from a drive use eject media to eject the media currently in the standalone drive. Our software lets you automatically throttle the upload and download speed for all your cloud backup jobs, so your businesss bandwidth remains intact. The new autoloader and drive should be detected automatically and be displayed on the devices tab of backup exec as sony3 and sony4, or perhaps tandberg1 and tandberg2. For ca mainframe or enterprise support, please call support for immediate assistance. No drivers need to be loaded, as the drivers are already on the diskbox and removing the old autoloader from backup exec will not cause the drivers to be removed. Sep 25, 2012 there is no reason that backup exec and a tape library cant fully backup an sbs environment. Cannot uninstall backup exec 2012 from windows server 2012 vox.
Im just starting off my experience with tape drives and one of our sites have been backing up to their tape drive with the drive mapped and shared as a normal windows drive. By downloading, you agree to the terms and conditions of the hewlett packard enterprise software license agreement. For anyone like me still stuck with backup exec, be2014 is. The backup job is set to eject media after the job completes and set to respond to the media remove automatically.
View and download dell powervault 735n update manual online. Then you create backup jobs as usual by configuring selection list and policy using backup to disk folder as target device. Installing symantec tape device drivers by running. The backup runs every night to a quantum rdx drive. Symantec backup exec wont append to media halfway through job 7 posts.
Run live update a couple of times to make sure your backup exec is fully patched with latest. Only customers with active warranty or service maintenance contracts may access the content. I had the same issue with our tl2000, i had to unlock the cartridges from backup exec 2010 that i had the reserved spot for the cleaning tape in and manually remove do not export and import cleaning tapes and manually install the new tape. First thing may be to try and update the firmware of the drive and autoloader. As a second step you need to instruct backup exec to transfer backed up files to tape, upon disk to disk job completion. Restoring filesfolders from tape backup techspot forums. Backup exec 2012 sp2 was only designed to support remote agent installations on windows 2012, full media server installations are out of the scope for sp2. Can i restore backupexec tape backup without installing. The job will be submitted as a run now job, unless you submitted the job on. Stornext, a combination of a highspeed, parallel file system and data management software, was created to solve the daunting problem of sharing, preserving, and analyzing massive volumes of unstructured data. Stop and disable removal storage service rsm windows server 2003windows xp only.
Adding or removing tape drives in a robotic library partition. If the backup exec was downloaded, its location on the hard disk is the same as was chosen for the installation directory of backup exec. Hp ultrium 5 lto drives dropping offline using backup exec. Some software requires a valid warranty, current hewlett packard enterprise support contract, or a license fee. How to troubleshoot issues with a robotic library autoloader. Browse and download the latest software, apps, utilities, plugins, and firmware content.
So, how to completely uninstall, say, symantec backup exec. Using the symantec device driver installation wizard to install tape device. How do i reset cleaning tape counter on tl4000 web interface. Acronis products cannot access tape drives if there is. Backup exec 12 problem on windows 2008 with the old valueloader on the same server, we were seeing data transfer rates over 500mbmin but with the new superloader 3, were getting only 5mbmin. It starts off around the 600mbmin mark, then plummets steadily and quickly in the first few minutes of the job until it bottoms out around 5mbmin.
Unfortunately, you may meet up some symantec backup exec issues during its using. Select the link s of the library or drive firmware you want to download below. There are no devices on this backup exec 20 hardware compatibility list hcl that require veritas kernelmode drivers. Other issues may include tape drives or tape libraries that are offline. Bu exec is located on server1 and the tape drive is connected to server2. Symantec backup exec wont append to media halfway through job. For windows server 2012 and later computers, you cannot install backup exec or the agent for. Secondly, is windows using the backup exec driver for the library and drive or dell provided drivers. For obvious reasons i would much rather not have to install a fresh copy of windows server on a spare hdd on there, install the drivers, install backupexec just to restore the backup from 1 tape.
Unfortunately the installer for 2012 and 2012 sp1a did not block the install on windows 2012 even though it is unsupported. Symantec helps consumers and organizations secure and manage their informationdriven world. Were having a bit of a bad time with backup exec trying to get our tape. But when i go to restore from this server bs tape, on server a, the backup sets i see on the device screen are not visible in the restore list.
How to reconfigure backup exec after an autoloader swap out. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 hp sas tape drives are not supported in vmware. Backup exec installations can have one or more media servers, which are responsible for moving data from one or more locations to a storage medium, such as disk or tape. In the backup exec administrators guide is the following information regarding. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. You may try switching between those to see if that improves things. Nov 23, 2012 restoring filesfolders from tape backup.
Using a command script to install the agent for windows. Symantec backup exec about installing symantec tape device drivers. We have a customer who runs windows server 2003 with backup exec 12. Should i remove symantec backup exec tm 2012 by symantec. There is an advisory about that, will try to dig it up once im on my pc. Using a command script to install the agent for windows using a command. Software and firmware downloads seagate support us. If working in a linux or unix environment, refer to the separate hp storeonce backup systems linux and unix configuration guide. Does anyone know if its possible to configure a backup in backup exec 11d so that it will back up to an hp tape drive that is physically connected to another server. Symantec backup exec installing symantec tape device drivers by running tapeinst. Now extending continuous protection to microsoft exchange and sql server, in addition to file servers and workstations, backup exec eliminates.
Hp storeonce 4900 backup installation and configuration manual. For windows server 2012 and later computers, you cannot install. How to improve backup execs performance veritas backup exec. Using veeam to replace backup exec 2012 community forums. Hewlett packard enterprise recommends installing the drivers on the server before connecting the tape drive.
Better yet, add a couple of external usb disks and do backup to disk, then, if needed fire off duplicate jobs to tape to take offsite for disaster recovery. It has now disappeared but still shows fine in device manager. For backup exec 2012 and later, click on the backup exec button, then on configuration and settings. I am needing to update the tape drive drivers using the tapeinst tool. Where to find newest tape drive drivers solved go to solution. How to troubleshoot issues with backup exec and your robotic. How to install and uninstall tape device drivers using tapeinst. To eliminate the possibility of a faulty driveremovable media, attempt to connect another tape deviceremovable media to the scsi controller and verify if rsm and backup exec are able to detect the other device.
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